Shipping & Returns

For current shipping, delivery, return, exchange, and refund terms, use the policy pages below.

• Shipping Policy: U.S. shipping destinations, handling time, carrier transit, tracking, delivery issues, and our complimentary Priority Mail shipping for qualifying contiguous U.S. orders.
• Returns and Refunds Policy: all merchandise may be returned within 30 calendar days after delivery, subject to the condition requirements in the policy. From The Andes Inc. provides and pays for a prepaid return shipping label for every U.S. return authorized under the policy. There is no restocking fee.

These Shopify policy pages contain the current controlling versions of our shipping and return terms.

Questions? Email info@fromtheandes.com.